Client Portal

Growing our practice – and your possibilities! As of August 2021, CFC Therapy is delighted to welcome Terry Hefter Associates, L.L.C., to our family of psychotherapists. Together, we bring more than four decades of experience helping clients achieve their fullest potential. We look forward to empowering you through this exciting partnership. Let’s start by answering some of your questions:

  • The same excellent care you expect with the therapist you love

  • More streamlined scheduling via electronic medical records 

  • Smoother billing and claims process 

Yes. To ensure a seamless transition for you, **all clients are required to update their patient forms** via TheraNest, our electronic medical records system. You will be prompted to update your contact and personal information, as well as your insurance and credit card information. You will also find here our policies and procedures for your review. 

Absolutely. All of the wonderful THA therapists you know will be joining our family, so you will continue the same care you’ve always had.

Yes. We will be honoring all current patient insurance plans, self-pay rates, and payment plans. If you have any questions about your benefits, please email

Yes…but only a few steps away! The new office is directly across the hall in the CFC Therapy office space, Suite 510. Same street, same elevator, same great location. 

Yes and yes. Our goal is always for our clients and staff to feel comfortable and safe. You’re welcome to schedule telehealth or in-person sessions, depending on the offerings of your specific therapist and based on CDC guidelines. Therapists Tony Wilson, Jim Nardiello, and Fernando Cisneros are all currently seeing clients in-person and on weekends. 

CFC Therapy owner Crystal Clair is thrilled to team up with THA. A Chicago School of Professional Psychology graduate, she began her career in community mental health and substance abuse treatment before opening her private practice in 2009. Since then, CFC Therapy has become known as one of Chicagoland’s top mental health providers, bringing transformative care to individuals, couples, and families. Crystal was delighted when Terry Hefter, her colleague and office neighbor, approached her about joining forces and looks forward to providing you individualized care and support. 

Let us know how we can help! You can call us at 312-280-1166 or e-mail us at anytime. We look forward to connecting soon. 

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